For over 18 years, we have been relentless in building quality and effective Insurance programs for our teeming Clients in various Industries and of every size. Our goal is fixed and simple - to deliver ultimate insurance broking experiences.
We adopt the extra-mile approach by creating customer-centric experiences based on best practices, market research, and our expert skill.
18+
years in business
17000+
policies delivered to our clients
100%
of all valid claims paid
6000+
satisfied clients
70+
years industry experience
Our Process
Expertise
We don't like to brag, but we are not shy about what's on our resume
Why Choose us?
Ever bought a pair of jeans that look gorgeous but didn't fit in the end? Buying a wrong policy feels the same way. Whether you are an established business or a startup , every business is unique, and your insurance should take your particular needs into account. Megalines helps you build a tailored policy that protects against the risks that your business will face every day. In fact our policies are so tailored you could almost wear it!
It is true that there are so many Insurance brokers and agents out there today but amongst other qualities, what distinctly sets us apart from the rest is our strength of advocacy. We truly and seriously represent you our Client not the Insurers. We have a long standing Client- Centric culture of understanding, empathy, knowledge, experience and excellence to deliver the right outcomes for our Clients - every time. We proactively anticipate our Clients needs and deliver to them in a relationship based on mutual trust and one guided by Integrity. Our Clients in turn end up becoming our best advocates.
We believe that claim time is crunch time and while some see claims, we see solutions and an opportunity to deliver on our promise. Over the years , we have endeared ourselves into the hearts of our Clients and Industry Colleagues alike with our Claims handling reputation. At times, we break new grounds and get Insurers to see things just a bit differently in a way that generates a win-win-win outcome for all parties.
We take very seriously our reputation, profile and position of being home to Australian Insurance Broker of the Year winner and this is why we would always go the extra mile not only to ask for your business and trust but to earn it over and over again! . We would never rest on our oars as we always believe that the best is still to come!
We can work all year round for you and your business
When you run your own business, you have to work hard at it for 12 months a year. That’s why you need insurance that works just as hard as you - without taking a break.
We can work behind the scenes to mitigate the day-to-day risks your business faces, so you can be confident that you always have the right insurance solutions for your needs.
Here’s what we can do for you over the course of a year.
Our Client Service Approach
Tailoring your Strategy
We can carry our a needs analysis to identify potential and existing risks to your business - taking into account any issues over the past 12 months. We do research on insurers to present you with personalised report recommending the best option.
Placing cover
We implement your tailored insurance strategy, confirming and communicating the details of your policy and premiums.
Delivering ongoing service
We can handle the day-to-day management of your insurance cover, holding regular review meetings to make sure you continue to have the right level of protection and recommending changes where necessary to cover any new or emerging risks to your business.
Managing your claims
If you have a claim, we can support you through the entire claims process - negotiating with insurers and third parties to ensure the swift payment of any benefits. We can maintain up-to-date claims statistics and analysis on your claims frequency, severity, causes and trends so we can get the best outcome for you when it’s time to renew your policy.